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FIRST IPS “WEEKEND BIENNIAL” EVENT REGISTRATION NOW OPEN ×
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Posted

After a hiatus I am trying to renew my membership. I sent the $60 to the IPS address given on 3/20 but have not recieved any confirmation or a journal. Do they still send out printed journals? Its been a minute since ive been a member so not sure how things work now.

Urban Rainforest Palms,Cycads and Exotics. Were in San Diego Ca. about 5 miles from the beach on Tecolote canyon. It seems to be an ideal growing climate with moderate temps. and very little frost. Vacation Rental in Leilani Estates, big island Hi PM me if interested in staying there.

Posted

Thank you so much for your renewal! You are making a difference. 
 

Absolutely the IPS still offers a choice between printed journals and electronic versions.  
 

My own printed copy is on my dining room table right now. 
 

My hope is that the next quarterly issue will show up in your mailbox soon. 

I sincerely apologize that you have not yet received acknowledgment of your payment!
 

The IPS is in the process of creating a new website and like any construction process that could partially explain slower than ideal communication. 

The best email address for all membership questions is 

info@palms.org

I use it and sometimes get an automatic response like this especially if not sent within business hours. 

IMG_0905.thumb.jpeg.5e0d22573b0a3bf54d8c6c939c293489.jpeg

For privacy reasons, I can not personally access member accounts. 

Lastly, if you still are not getting your questions answered, please private message me and I will help sort things out.  
 

Cindy Adair

Posted

Hi Cindy, Thanks for your quick response! I tried renewing using the website and it was not taking my payment so I called and talked to a nice lady at the IPS office and she told me to just send a check so thats what I did. Im sure just more patience on my part. Glad to be back! Thanks again, Steve

Urban Rainforest Palms,Cycads and Exotics. Were in San Diego Ca. about 5 miles from the beach on Tecolote canyon. It seems to be an ideal growing climate with moderate temps. and very little frost. Vacation Rental in Leilani Estates, big island Hi PM me if interested in staying there.

Posted

You are very welcome Steve!

Our in construction new website should minimize future payment issues!

Cindy Adair

Posted

Steve - Welcome Home! :)

Thanks to those of you who help make this a fun and friendly forum.

Posted

Thanks brotha! Much appreciated!

Urban Rainforest Palms,Cycads and Exotics. Were in San Diego Ca. about 5 miles from the beach on Tecolote canyon. It seems to be an ideal growing climate with moderate temps. and very little frost. Vacation Rental in Leilani Estates, big island Hi PM me if interested in staying there.

Posted

@Cindy Adair I had waited a couple of days for someone to look into and reply re: MY MEMBER STATUS 

I have been on free side on here last decade but i was not allowed to book for the Winter Weekend IPS Tour this Dec. when i got the notice via email recently...

Can you please expedite my info and if i need to send monies to get my spot on that trip! I already reserved room, btw.

Regards,

Eric

Posted

I will definitely help!

I understand it can help with membership issues if you can share a phone number and an email address 

which you can send to me by private message to keep them out of the public eye. 

So sorry for your issues! 

I will go to work to help right now. 

Cindy Adair

Posted

FYI I have exchanged several emails with two helpful folks in the IPS to sort out the two member issues mentioned in this topic. 

Until our new membership management system is up and running,  please post here or private message me should other issues arise and I will try to help. 

Also once your problems are resolved please let me know too. 

Cindy Adair

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