• Announcements

    • PRIVATE MESSAGING - IMPORTANT NOTICE   01/02/2017

      There has been some confusion regarding the Messaging System on PalmTalk - and what is private and what is posted publicly. I've been asked to explain the two. There are two forms of messages - what I will call "Private Messages" which are Private, and "Activity Messages" which are public. A Private Message is designated with an envelope icon. It is available at the top of every page (click it and use "Compose New"). It is also accessible by hovering over a User's name or Avatar and clicking the envelope icon. Or it is also available on a User's Profile Page - at the top - again, with the envelope icon. Anywhere you see this envelope icon, you can click it and send a Private Message. An "Activity Message" is public. These are the "What's on your Mind" and "Leave a Message on [User X's] Feed" boxes where you can leave a public message directly as a Status Update (on your Profile or Main PT Page) or on a User's Profile Page - which updates his Status Update and also posts on PT's Main Status Update Page. These are "Activities" and labeled as such on the Profile Pages.  What is confusing is that both options (Private and Activity) are available on a User's Profile Page.  Just remember, that if you want to send a Private Message, use the envelope icon link - wherever you see it. That will get you to the Private Messaging Center. Any other "Status Update," like "What's on your Mind," or "Leave a Message on [so-and-so's] Feed," is public. I would make it less confusing if I could, but I can't.
Sign in to follow this  
Followers 0

Jurassic Garden/A&A Cycads/Maurice Levin

9 posts in this topic

Hi All,

I take negative feedback very seriously, but I feel obligated to raise a flag regarding Jurassic Garden/A&A Cycads. There seem to be some significant issues over there at the minute. I put in an order on February 8th, 2015, and after many attempts to track down status, I finally received PART of my order on 3/21/15 (6 weeks later.) The order was incomplete, with items on the 2nd page excluded, and I am now attempting to track down status of the remainder. Also, I was not sent a promised "freebie" that was supposed to be a "thank you" for patience during the extraordinary shipping delay.

I can't comment on this operation outside of this one order - I was enticed to try them by a 75% off sale - but the responsiveness and communication has not been up to the standard of other great growers/vendors on this site.

I realize this post might affect Jurassic Garden's business, but I cannot in clear conscience not flag the experience with this vendor, at least to date. At a minimum, I would recommend getting a clear commitment from this vendor on a shipping date, prior to sending any money.

I will update this if I do end up getting the rest of my order/adequate resolution without resorting to a PayPal claim.

Ben

0

Share this post


Link to post
Share on other sites

Wish I could say I haven't lived this myself. Unfortunately have to say from my personal experiences that this vendor lacks follow through and integrity.

0

Share this post


Link to post
Share on other sites

Ben, i hope you get what you paid for after all this time. Its pretty disgusting that they are more than happy to take your money but when it comes to delivering the goods they start slacking. I wouldnt be concerned about affecting thier business, your in your right.

Will

0

Share this post


Link to post
Share on other sites

Just an update...I finally received my remaining plants today, 2 months to the day after the original order. So, I finally have the plants. However, 2 of the 3 Parajubaea are quite desiccated/stressed, and I give them less than 50% chance of survival. I've spent enough time on all of this, so what happens, happens - but buyer beware.

0

Share this post


Link to post
Share on other sites

I've never have purchased a plant unseen or had one shipped. I go to a nursery or plant show, buy it, put it in the truck and go. Sorry just don't trust folks when it comes to plants. I gotta see it, gotta touch it.

0

Share this post


Link to post
Share on other sites

Hi Ben,

Thank you for posting your experience.  Same here.  I placed an order in January and finally called Visa to cancel it this morning after waiting a month for them to ship or respond to my calls/e-mails.  Not sure what is going on there but they were completely unresponsive and held the order for over a month without shipping or letting me know what was going on. I don't want to bash them since they seem like good guys and have been around for a while but it was a pretty bad experience.  Maybe it's just a temporary problem.  

 

0

Share this post


Link to post
Share on other sites

Oops.  Just noticed that you posted a year ago.  It seems Jurassic Garden's problems are longstanding.  Probably better to deal with someone else...

 

1

Share this post


Link to post
Share on other sites

I too had a very bad experience with Maurice.  Took 2 months to finally track someone down after a dozen phone calls. Product was completly different than my order and junk once received. Total waste of my money. 

2

Share this post


Link to post
Share on other sites

I have personally never bought anything from this guy.

But I will say I was close to buying a couple rare trees. He gave me the complete run around and texted me picture of threes that were different than on his website.

I was a bit bummed out :( 

not gonna buy anytime soon 

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0