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#1 PalmatierMeg

PalmatierMeg

    Rank: SETTING SEED

  • IPS MEMBER
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  • Gender:Female
  • Location:Cape Coral, FL

Posted 15 October 2008 - 07:05 AM

I just tried to order GP2 on IPS website. Everything went OK until I tried to enter my cc # at which point I received a long error message. I thought all the glitches were worked out. Or is the problem at my end? I really want to order so I can get shipment asap. Could someone help? Thanks.
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Meg

Palms of Victory I shall wear

Cape Coral (It's Just Paradise)
Florida
Zone 10A on the Isabelle Canal
Elevation: 15 feet

I'd like to be under the sea in an octopus' garden in the shade.


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#2 bgl

bgl

    Creating my new Palm Paradise

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  • Gender:Male
  • Location:Leilani Estates, 25 miles S of Hilo, Island of Hawai'i

Posted 15 October 2008 - 08:57 AM

Meg,

I'm alerting Liz, the webmaster, and hopefully she'll be able to sort it out. Stand by...! :)

Bo-Göran
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Leilani Estates, 25 mls/40 km south of Hilo, Big Island of Hawai'i. Elevation 880 ft/270 m. Average rainfall 140 inches/3550 mm

http://lundkvistpalmgardencentral.com

#3 Lizs

Lizs

    Rank: GERMINATING

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  • Location:Austin TX USA

Posted 15 October 2008 - 10:12 AM

I just tried to order GP2 on IPS website. Everything went OK until I tried to enter my cc # at which point I received a long error message. I thought all the glitches were worked out. Or is the problem at my end? I really want to order so I can get shipment asap. Could someone help? Thanks.


Reply form Webmaster
Please let me know what sort of error you received. I am not aware of any problems with the online payment and we have received a lot of orders.

I am going to try and call you in Florida. If we do not connect, please feel free to call me at 512 301 2744.

Liz Stansfeld
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#4 PalmatierMeg

PalmatierMeg

    Rank: SETTING SEED

  • IPS MEMBER
  • 3,658 posts
  • Gender:Female
  • Location:Cape Coral, FL

Posted 15 October 2008 - 10:37 AM

I think everything's cool now. Liz called me and we discussed situation. Since morning I traveled to our home office, so I tried ordering again from a different computer. This time payment page came up & took my info. Still don't know why I got error messages earlier today, but don't care now. Thanks, Liz & Bo, for your efforts.

Meg
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Meg

Palms of Victory I shall wear

Cape Coral (It's Just Paradise)
Florida
Zone 10A on the Isabelle Canal
Elevation: 15 feet

I'd like to be under the sea in an octopus' garden in the shade.


#5 mppalms

mppalms

    Rank: TRUNKING

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  • Gender:Male
  • Location:Menlo Park, CA

Posted 01 November 2008 - 04:53 AM

I just tried to place an order but noticed that the site is not secure. Is there a way to place a secure order online?

Jason
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Menlo Park, CA  (U.S.A.) hillside
Min. temp Jan 2007:  28.1 deg. F (-2.2 deg. C)
Min. temp winter 2008: 34.7 deg. F (1.5 deg. C)
USDA Zone 10A since 2000

#6 bgl

bgl

    Creating my new Palm Paradise

  • IPS MEMBER
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  • Gender:Male
  • Location:Leilani Estates, 25 miles S of Hilo, Island of Hawai'i

Posted 01 November 2008 - 07:46 AM

I'll alert Liz, but being that it's the weekend it may be Monday before we have an answer.
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Leilani Estates, 25 mls/40 km south of Hilo, Big Island of Hawai'i. Elevation 880 ft/270 m. Average rainfall 140 inches/3550 mm

http://lundkvistpalmgardencentral.com

#7 mppalms

mppalms

    Rank: TRUNKING

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Posted 01 November 2008 - 04:45 PM

I'll alert Liz, but being that it's the weekend it may be Monday before we have an answer.


Thanks!

Jason
  • 0
Menlo Park, CA  (U.S.A.) hillside
Min. temp Jan 2007:  28.1 deg. F (-2.2 deg. C)
Min. temp winter 2008: 34.7 deg. F (1.5 deg. C)
USDA Zone 10A since 2000

#8 Lizs

Lizs

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  • Location:Austin TX USA

Posted 03 November 2008 - 06:57 AM

The payment module of the web site is secure, and all data is encrypted. The URL for the payment pages starts with https:// - this indicates that an SSL certificate is in place.
Liz
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